Yes, you can switch to another plan at any time. If you upgrade, your new plan features will become available immediately, and the cost will be adjusted on a prorated basis. If you downgrade, the change will take effect at the start of your next billing cycle to make sure you get the full value of your current plan.

Yes. We understand that many projects involve sensitive ideas, brand strategies, or unreleased products. If you’d like additional confidentiality beyond our standard practices, we’re happy to sign a Non-Disclosure Agreement before starting work. This ensures your creative concepts and business information remain private and secure throughout the project.

We want you to feel confident with your purchase. Because our services involve custom AI video production, refunds are generally not available once a project has been delivered. However, if you experience a billing error or there’s a problem on our end, we’ll review it right away and work toward a fair solution. Our priority is making sure you’re satisfied, so please reach out to our support team if you ever have concerns.